Customer Success Courses & Certifications

Built for LinkedIn. Designed for Your Success.

Unlock your potential with Free Customer Success Certifications. At CustomerSuccessU, we're more than just a career advancement platform - we're a community-driven initiative dedicated to your growth and success. Our Free Courses and Certifications are strategically crafted to align with the demands of the modern job market. With CustomerSuccessU, you're not just earning a certificate - you're investing in your professional brand and visibility across LinkedIn.

Certified Customer Success Specialist by CustomerSuccessU

Become CCSS Certified

Elevate your Customer Success career with CustomerSuccessU's Certified Customer Success Specialist (CCSS) program. This dynamic CCSS certification path offers CS professionals 5 FREE certifications and the opportunity to achieve official CCSS certification.

Google

Amazon

Salesforce

Apple

Oracle

Adobe

Coursera

Gartner

SAP

VMware

Microsoft

Palo Alto Networks

Meta

Cisco

Google • Amazon • Salesforce • Apple • Oracle • Adobe • Coursera • Gartner • SAP • VMware • Microsoft • Palo Alto Networks • Meta • Cisco •

ADVANCING CAREERS AT

  • Course: Free

    Certificate: Free

    Step 2 in achieving CCSS certification

    Duration: 1h 10m

    This course focuses on refining a Customer Success Managers ability to successfully leverage Engagement Frameworks, Playbooks, KPI/Metrics, Customer Retention Models, & Customer-Centric Business Frameworks.

  • Course: Free

    Certificate: Free

    Step 1 in achieving CCSS certification

    Duration: 1h 20m

    This course has been designed to provide individuals, and/or entire CSM teams, with the vital principles required to excel in the rapidly expanding field of Customer Success.

  • Course: Free

    Certificate: Free

    Step 4 in achieving CCSS certification

    Duration: 1h 45m

    The course designed for customer success professionals eager to obtain skills necessary to master the art of career advancement by navigating organizational politics, office dynamics, and professional reputation.

  • Course: Free

    Certificate: Free

    Step 3 in achieving CCSS certification

    Duration: 1h

    This course equips you with the skills to shift focus from day-to-day problem-solving to shaping impactful conversations around clients' broader business goals, fostering trust and forging stronger, value-driven relationships.

  • Must FIRST complete Courses 1-5

    Certificate: (View Price)

    Final exam comprises 30 multiple-choice questions, meticulously crafted to evaluate both your theoretical comprehension and practical application of Customer Success management principles

  • Course: Free

    Certificate: Free

    Step 5 in achieving CCSS certification

    Duration: 1h 45m

    This course is designed to equip you with the advanced skills needed to excel at the highest levels in Customer Success.

Your Career Champion

All certifications are posted, posted, and reposted on LinkedIn and other platforms to further enhance your visibility as a leader in the Customer Success industry.

Customer Testimonials

“Program is outstanding”

“Great course for both new and career customer success professionals”

“This is a great course for CSM at any level”

“Great course and content! I would definitely recommend it”

“CSM Advanced Concepts gave easy-to-understand concepts, as well as practical examples.”

Customer testimonials are the best, and we have received great ones from our customers.

CSM Certifications

Our customer success certificates are not just a testament to your skills; they’re a tool to open doors in your career, recognized by leading companies globally.

Certificate Verification

Not just a PDF download. All certificates include real-time certificate verification hosted by NetCredential (Select Markets)